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Call Center Representative

   Closing Date: September 10, 2010

Company:Kerr Drug
Raleigh, NC
Job Location: Raleigh, NC (Wake County)
Employment Type:Full Time
Department:Kerr Health

Description:

Kerr Health is committed to providing an outstanding level of care and an expansive menu of services to our patients and clients in North Carolina. We are currently seeking friendly and energetic Call Center Representatives for our N. Raleigh office. Part-time and Full-time positions available.

Duties:

• Answer phones to respond to orders
• Handle general customer inquiries, and customer complaints.
• Project a professional company image through phone interaction.
• Follow-up on customer inquires not immediately resolved.

Qualifications:

Ideal candidate must be knowledgeable in MS Office with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type 30 wpm. 1-2 years of previous customer service experience is required.

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