| Company: | VIST Financial
Wyomissing, PA, PA |
| Job Location: |
Wyomissing, PA, PA (Berks County) |
| Employment Type: | Full Time |
| Department: | Banking |
Description: |
| Responsible for performing a variety of duties to meet the Commercial Banking needs of business customers; achieving customer service goals as established in the Commercial Banking Division's annual operating plan; responsible for developing and managing the commercial and industrial loan relationships which are typically the largest and most complex; directly manages assigned personnel. |
Duties: |
Jointly establishes quantitative sales objectives, with assigned supervisor, on an annual basis; Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of cross-selling opportunities; Provides sales information on a timely basis; Monitors individual sales performance versus objectives on a regular basis and discusses performance with appropriate supervisor; Serves as a member of the bank's sales team and makes group sales calls with Financial Center Managers to improve opportunities for new business development; Maintains a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs; Provides direct service to commercial customers of the bank with respect to deposit, loan, and other miscellaneous products and services; Assists customers in obtaining specialized services from other bank departments as necessary, provides help to customers with specific inquiries or service problems; Maintains a working knowledge of bank operating policies and procedures which impact commercial services; Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers, Directly manages assigned personnel;
Assists in the selection process for new hires and makes provisions for proper orientation; Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter; Organizes, schedules and distributes work among assigned personnel; Administers personnel policies and procedures and creates an atmosophere in which upward communication from employees is encouraged.
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Qualifications: |
| A B.S. or B.A. degree in a related field normally required; specialized banking education and training. Proficient reading, writing, grammar and mathematics skills; proficient interpersonal relations, communicative, and sales skills; a thorough knowledge of the features and benefits of all bank commercial products and services; a working knowledge of bank operating policies and procedures which impact commercial services; technical skills sufficient to provide guidance and training to the Relationship Managers; valid driver's license; visual and auditory skills. A minimum of Ten(10) years' experience in related positions normally required, such as Relationship Manager II and/or III. |
