| Company: | Konami Gaming Inc.
Las Vegas, NV |
| Job Location: |
Shawnee, OK (Pottawatomie County) |
| Employment Type: | Full Time |
| Department: | Customer Service (Games) |
| Salary Range: | DOE |
| Benefits: | Please see Benefit Page |
Description: |
| Service Installation Technician level II performs on-site repair and maintenance on all Konami game platforms. A Level II Technician is responsible for fulfilling work orders resulting from customer service requests and provides on-site training to customers on game functionality and operation. |
Duties: |
• Reviews work orders and related manuals and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation or repair assignment.
• Independently performs repairs on KGI slot equipment including: CPU assembly, I/O board assembly, power supply assemblies, coin mechanism, general illumination devices and assemblies, backplane and/or cabinet harnessing, video monitor and touch screen assemblies, progressive controllers, meters, drivers, and harnessing, bill validate assemblies, slot information systems communicators, card readers and harnessing, cabinet and door hardware assemblies, power switching, circuit breaker, utility power assemblies, thermal printer assemblies, and coin hopper assemblies.
• Performs preventative maintenance, installations, and modifications on KGI Slot machines.
• Completes work orders for repairs and coordinates with customer service to requisition replacement equipment; coordinates returns or exchanges of materials.
• Completes timely and accurate service logs and submits to customer service to facilitate issue tracking and invoicing of reimbursable services.
• Provides on-site training to KGI customers on platform options and functionality including detailed training on the setup and configuration of Konami progressives.
• Coordinates with customer service to requisition replacement equipment and facilitate equipment returns or exchanges.
• Completes timely and accurate service logs/work orders and submits completed documentation to customer service to facilitate issue tracking and invoicing of reimbursable services
|
Qualifications: |
• High school diploma or general equivalency (GED); Minimum of three years of experience as a slot technician or related electronics experiences and/or training. Gaming experience preferred.
• Ability to travel with assigned territories up to 75% of work time on short notice.
• Ability to work nights, weekends and holidays is required.
• Clean driving record is required.
|
