Business Analyst

Description:

Duties:

• Translate client and internal business project requests into requirements for the technology organization to use for software and test case development.
• Build use cases, Visio diagrams, written requirements, wire frames, screen shots and business cases to facilitate clarity on project outcomes.
• Work with a broad array of internal and external customers to provide clarity on requirements and expectations.
• Facilitate inter-departmental communication to resolve open questions and issues and provide documentation of decisions for action by project management.
• Analyze usability, systems performance along business performance metrics and generate proposals for solutions to improve consumer experience and or business performance.
• Support ‘scoping’ discussions to highlight tradeoffs between delivery dates, functionality, quality and cost.
• Prioritize projects and effort by balancing organizational, client and financial prioritiest.
• Making sure that the right features get built in the right order and at the right time.
• Communicating the product benefits, features and target markets, and in general championing projects with internal teams such as sales, marketing, support and executives.
• A disposition toward ‘action’ to make sure things get done.
• Work closely with development managers to assure requirements are clear and complete.
• Be responsive to internal customer requests for clarification, definition or additional information when projects are in flight.

Qualifications:

• Previous experience as a Business Analyst, Product Manager, Marketing Analyst, or
• Development Analyst in an enterprise software or web services company. Consumer oriented solution preferred.
• Industry specific experience in at least one of the following areas preferred: consumer payments, telecommunication services, e-commerce.
• Excellent ability to recognize complex problems and create innovative solutions. Ability to apply analytic and critical thinking skills.
• Excellent communication skills (both written and verbal). Excellent interpersonal, collaborative, leadership, and consensus-building skills. Ability to be responsive and persuasive to all levels of the organization.
• Superior verbal, written, interpersonal and presentation skills in both internal and external interactions.
• Acts with a sense of urgency to assess requirements and produce quality results.
• Budgeting and financial analysis experience.
• Ability to formulate and communicate key priorities that guide and focus the efforts of others.
• Exhibit self starting work ethic that co-workers respect and admire. Ability and willingness to work long, flexible hours as needed to deliver success for our customers.
• Requires 4-10 years of experience in product development. Assertive, dynamic, energetic, and good sense of humor for collaborating, facilitating and motivating.
• Comfortable in a fast-paced, informal, high-energy environment.
• Excellent academic credentials including at least a B.A. or B.S., MBA preferred.
• High level proficiency with MS Office tools.
• Ability to communicate key ideas, concepts, and summarize information in a concise and professional manner.