Part Time CSR - Michigan City

INOVA Federal Credit Union has an immediate opening for a Part-Time Cash Service Representative.  Qualified applicants should have computer skills with a Window's based PC and be eager to promote credit union products and services.  Previous experience working with the public a plus. 

Primary Functions:

To provide quality service to internal and external members.  This position is responsible for accurately processing transactions, answering questions and providing solutions to members needs.

Expectations:

1. Keeps member and credit union information confidential.
2. Achieve an average Quality Loop score of  6.00 each quarter.
3. Maintain monthly referral level of 10 % of total transactions and 5% of referral success.  
4. To comply with the standards of internal and external members.
5. To participates in ICUA education, including annual compliance courses.
6. Attends meetings and INOVA FCU events as required.
7. To balance according to teller guidelines.

70% Process members financial transactions and assist members financial needs with product referrals.

25% Balances cash drawer and daily transactions.

 5% All other duties as assigned.

Must be available to work Monday thru Saturday.  Professional office attire and demeanor required, as well as diplomacy and confidentiality.  Some local traveling necessary.