Enrollment Technology Specialist

Closing Date: May 21, 2012

Company:	HUB International Gulf South Metairie, LA
Job Location:	Metairie, LA (Jefferson County)
Employment Type:	Full Time
Department:	Other
Salary Range:	DOE
Benefits:	Health, Dental, Vision, Life, DI, 401(k)

Description:

Position Summary:

This position will process all incoming enrollments, terminations, change forms (including COBRA), and submissions and forward to appropriate carrier for processing utilizing online capabilities when possible.

APPLY ONLINE at www.hubgusjobs.iapplicants.com

Duties:

Position Responsibilities:

Process all carrier submissions Scrubbing applications
Submit to Carrier
Contacting the client for additional info
Follow up with the carrier for final results
Communicate rate ups to the Consultant
Process all carrier confirmation letters

Process all subsequent enrollment forms

Process all employee change forms

Process all plan change forms

Qualifications:

Knowledge/Experience Required:
1. Some insurance experience required; at least 1 years of work experience (benefits administration, health insurance customer service, etc.).
2. High school diploma, minimally. College degree preferred.
Continuous education encouraged (industry coursework).

Skills/Abilities Required:
1. Excellent problem solving skills. Persistent to achieve the end result—resolution.
2. Strong organizational skills, including daily prioritizing and logical thinking.
3. Service-oriented; kind, compassionate, and willing to work hard on another person’s behalf.
4. Good communication skills, especially verbally and over the phone. Clarity and accuracy are key.
5. Excellent phone skills, being responsive, empathetic, and honest with the information to be shared.
6. Strong working knowledge of computers (MS Word, MS Outlook preferred; Internet, MS Excel and database experience also beneficial) and able to learn online carrier systems and programs.
7. Able to manage multiple projects simultaneously and successfully.
8. Able to work with others in teams; able to work with those who perform similar jobs as well as complimentary roles. Promotes cooperation and shared successes throughout the company.
9. Shares ideas for improvement that are oriented around solutions and blameless problem solving.

APPLY ONLINE at www.hubgusjobs.iapplicants.com

Email This Job To A Friend!

Jump To Another State: | | | |