| Company: | Partner Colorado Credit Union
Arvada, CO |
| Job Location: |
Aurora, CO (Arapahoe County) |
| Employment Type: | Full Time |
| Department: | Aurora |
| Salary Range: | Grade 5 |
| Benefits: | Medical, dental, vision, 401k + more!! |
Description: |
Provide exceptional service to the member by processing requested transactions, providing accurate information, and assessing member needs for appropriate referrals.
CORE COMPENTENCIES
• Subscribe to the Credit Union philosophy.
• Provide professional service to the members.
• Cross sell other credit union services.
• Perform transactions as requested by members to include: Deposits, Withdrawals, Transfers, Payments, Statement Prints, etc.
• Open new products to include: Time Deposit , Money Market, and club accounts.
• Close accounts as requested.
• Ensure consistent implementation of Hold Policy.
• Utilize loss prevention measures to minimize losses including the review of all negotiable instruments involved in transactions.
• Perform Mail transaction requests to include posting payrolls for SEGs.
• Perform Night Depository functions in a timely manner.
• Assist and perform administrative functions to include: Indexing of documents, Microfilming, Fund Transfers (wires), ATM balancing, Travelers Check transmissions and Office Balancing.
• Monitor and maintain reception area to include up to date service information.
• Assist Cash Department Supervisor in attaining monthly departmental goals.
• Other duties as requested.
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Duties: |
OTHER DUTIES
• Provide support to other staff in Member Services Department as needed.
• Performs other duties as directed or needed.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of and ability to communicate effectively. Knowledge of financial products and services. Manual coordination to operate computer keyboard . Ability to think, soothe irate members, communicate with the members quickly and accurately in a pleasing manner. Ability to work effectively as a team member sharing duties and responsibilities and ensuring daily completion.
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Qualifications: |
EDUCATION OR FORMAL TRAINING
High school diploma or equivalent.
EXPERIENCE
Cash handling experience. Previous Tellering experience preferred.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee is required to travel, by auto, to various branch locations as determined by staff training needs.
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