OREGON: EWP CUSTOMER SERVICE REPRESENTATIVE, Dillard

Closing Date: February 17, 2012

Company:	Roseburg Forest Products Roseburg, OR
Job Location:	Roseburg, OR (Douglas County)
Employment Type:	Full Time
Department:	Other

Description:

EWP Customer Service Representative

Roseburg Forest Products is a growth oriented and rapidly changing leader in the wood products industry. We are currently seeking an individual to perform advanced clerical and administrative duties. This person supports the EWP customers by phone, fax, or e-mail in a quick and efficient manner and uses initiative, experience, and judgment in performing daily tasks in relief situations.
The duties include, but are not limited to: Preparing orders for order entry and when needed, entering those orders into shipping and receiving; General support (phone, copier, word processing, Excel, etc.) for the rest of the EWP sales team; Handling orders, communications, and/or situations from the customers, shipping, and the territory sales reps on a daily basis, making sure they all receive the information they require; Requires accuracy, organization, and timely answers to the questions they may have regarding their specific situations; Backing up other members of the Dillard EWP Sales team by performing all duties of the order entry person and designated duties of the inside sales rep when necessary.
The qualifications are: Must have two years office experience or the equivalent of college. Must like to work with people. Must have the ability to work under pressure and handle adverse situations or conflict from outside or within the Company. Must enjoy working as a team member in a fast paced environment. Must have excellent attendance record. Must be able to perform with little or no supervision. Must have excellent keyboard skills, including proficiency in Microsoft Word, Excel, and basic knowledge of Windows programs. Attention to detail and accuracy are essential. Ability to work accurately and expediently is extremely important. Strong oral and written communication skills are critical. If qualified, please apply and attach your resume online at: http://rfpcojobsa.iapplicants.com by 2/17/12.
HUMAN RESOURCES
AN EQUAL OPPORTUNITY EMPLOYER

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