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Member Services Representative /Cactus Branch- Part time
Closing Date: February 29, 2012
| Company: | Credit Union West
Glendale, AZ |
| Job Location: |
Glendale, AZ (Maricopa County) |
| Employment Type: | Part Time |
| Department: | Member Services |
| Salary Range: | $11.06 - $13.83/hour |
| Benefits: | Medical, Dental, Vision, Paid Time Off, 401K plus match, AFLAC and Supplemental Life Insurance |
Description: | Our Member Service Representatives provide a variety of member service functions involving the receipt and/or disbursing of funds. (i.e. check, money order, travelers checks). Seeks opportunities to make referrals/cross-sell credit union products and services to enhance the quality of life for our members.
Work involves constant and direct dealing with credit union members and potential members, and requires the ability to accurately record information and communicate effectively. Work is performed on the front line and at the Drive-through windows.
| Duties: | ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supports the Mission Statement of the credit union; looks for opportunities to alert members and cross sell credit union products and services.
Provides one or more of the following services for members in person, by telephone or by mail:
Processes deposits to share, share draft, and other savings accounts.
Disburses cash or check withdrawals.
Provides travellers cheques, money orders, and visa cash advances.
Receives payroll deduction lists, compares, reconciles and posts.
Receives loan payments and service charge payments for services.
Process transfers between accounts.
Process automatic distribution forms, recording allotments according to member's request.
Operates on-line teller terminal and accurately records amounts received and prepares reports of transactions.
Opens and closes their Teller terminal daily, accounting for cash assigned, received, and disbursed. Accurately balances to teller terminal close report and remits daily work for disposition.
Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, assist in ATM balancing, address changes, filing, answer telephones, process mail, and assist employees in other departments as needed.
Seeks opportunities to make referrals/cross-sell credit union products and services to enhance the quality of life for our members.
| Qualifications: | EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); plus six to twelve months related experience and/or training; or equivalent combination of education and experience.
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