| Company: | Vesta
Tigard, OR |
| Job Location: |
Portland, OR (Washington County) |
| Employment Type: | Full Time |
| Department: | IT |
Description: |
| The Application/Systems Engineer is responsible for ensuring the smooth operation of all Production systems in multiple datacenters as well as the systems that support the back office corporate data center. Duties include custom software application installs; monitoring of systems and applications; patches and upgrades; problem investigation and resolution.
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Duties: |
- Provide escalated support by investigating and resolving complicated business application issues
- Support Production application systems in a 24x7 environment and their related systems
- Develop expert understanding of technical and business process flow for applications and provide recommendations for improvement
- Provide appropriate communication, facilitate bringing other parties together, and complete post resolution reporting for high severity incidents
- Participate in Development efforts, provide input for future requirements, and inform
- Engineering or others of any known issues
- Execute deployment procedures into Staging and Production environments with appropriate validation
- Setup, configure, maintain and monitor assigned business application(s) and related systems
- Receive and manage afterhours alerts
- Participate in an after-hours support rotation schedule
- Work after-hours projects and maintenances as scheduled
- Problem resolution including root cause analysis
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Qualifications: |
- Degree in Information Technology or related engineering field preferred
- Experience supporting Microsoft Windows Servers
- Experience managing Apache Tomcat, Java, ASP.NET, COM+, SOAP, XML, IIS.
- Experience with Windows 2003/2008 servers in a large datacenter environment, infrastructure management, change management, advanced
- Microsoft Active Directory knowledge with regard domains, group policy, and security
- Proficient understanding and supporting interfaces and integration
- Proficient understanding of Active
- Directory/Directory Services
- Nice to have: experience with Bugzilla, Subversion and ServiceDesk.
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